UNIFIED COMMERCE

Does your business provide a total unified commerce experience yet?

In today’s world, unified commerce experiences have become a necessity for brands as it allows them to quickly and effortlessly create a holistic customer experience (CX) that enables them to meet consumers exactly where they want to be met.

59%

59% of fashion and retail decision makers say they are unfamiliar with unified commerce platforms

40%

40% of fashion and retail decision makers believe that better CX is the number one benefit of unified commerce platforms

47%

47% of fashion and retail decision makers say the biggest barrier to adopting unified commerce is a lack of technical knowledge and internal skills

Here’s why you need to consider adopting a total unified commerce experience today…

Gain a 360-degree view of customers:

Unified commerce experiences facilitate a 360-degree view of your customers, enabling you to personalise experiences and improve your CX.

Meet the latest changes in consumer demand:

By utilising unified commerce platforms, brands can quickly pivot to meet the latest changes in consumer behaviour and trends.

Better Pricing and Promotions:

Unified commerce solutions enable you to better plan your Pricing and Promotions to generate additional demand for products while mitigating the impact of over-promotional activities.

Achieve greater visibility:

Unified commerce platforms provide enhanced visibility and control over your stock, ensuring that you have the right product, in the right place and at the right time.

How K3 can help you deliver a total unified commerce experience

Opportunity 1 Opportunity 2 Opportunity 3 Opportunity 4

Deliver an impeccable CX:

Our unified retail platform provides you with a holistic view of customers to ensure you can tailor experiences and deliver an impeccable CX that makes customers want to return.

K3 Imagine

Maximise potential revenue streams:

Our unified retail solution allows you to quickly adapt to the latest trends head-on and provide new experiences for consumers to maximise potential revenue streams.

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Generate more demand for products:

Our unified retail system enables you to better generate demand for products by offering optimised Pricing and Promotions while mitigating the impact of over-promotional activities.

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Right product, right place,
right time:

Our unified retail solution gives you total visibility and control over stock, enabling you to better plan item inventory locations and fulfilment options, ensuring that the right product is available at the right place and time.

K3 Imagine

K3 – here to support you no matter where you are on your concept-to-consumer journey

As part of our mission to transform fashion and retail for good, it’s essential that we support businesses throughout the entire concept-to-consumer journey. That’s why we’ve developed our solutions in a way that enables brands to tap into unified commerce and maximise their revenue streams.

Design & Planning

If you’re struggling to implement a unified commerce experience in your planning and design phases, we have a solution that can help support you. For example:

K3 Imagine gives you total visibility of stock across your entire business, meaning you can ensure the right product is offered at the right place and time to deliver a seamless unified commerce experience.

K3 Imagine enables you to plan your Pricing and Promotions to better generate demand for your products while reducing the impact of over-promotional activities like markdowns.

Sales

If you’re struggling to implement a unified commerce experience in your sales phase, we have a solution that can help support you. For example:

K3 Imagine enables you to better manage the customer journey across multiple sales channels and touchpoints, ensuring you have complete visibility over demand.

Procurement & Manufacturing

If you’re struggling to implement a unified commerce experience in your procurement and manufacturing phase, we have a solution that can help support you. For example:

K3 Imagine enables you to better manage the customer journey across multiple sales channels and touchpoints, ensuring you have complete visibility over demand.

Distribution

If you’re struggling to implement a unified commerce experience in your distribution phase, we have a solution that can help support you. For example:

K3 Imagine enables you to monitor and manage sales and returns across your business.

K3 Imagine provides replenishment capability to ensure your stores and customers have stock available to buy.

Retail

If you’re struggling to implement a unified commerce experience in your retail phase, we have a solution that can help support you. For example:

K3 Imagine enables you to deliver a unified commerce experience and help drastically increase the rate at which customer and brand loyalty is fostered.
K3 Imagine gives you total visibility of stock across your entire business, meaning you can ensure the right product is offered at the right place and time to deliver a seamless unified commerce experience.
K3 Imagine is highly extensible and allows you to bring new technologies into your operations that make the customer’s life easier, like adopting new Point of Sale options.

K3 Imagine facilitates a smooth and consistent user experience across all touchpoints, ensuring that your customers want to return again.
K3 Imagine enables you to plan your Pricing and Promotions to better generate demand for your products while reducing the impact of over-promotional activities like markdowns.
K3 Imagine allows you to manage your entire retail estate in a single place to boost your flexibility and efficiency.

Helpful resources

Unified Commerce: The Cornerstone of Modern Retail Front Cover

Whitepaper

Drop us a line, and we will walk you through our solutions

Have a no-obligation chat with our specialists to find out how we can help you meet your customers’ demands.

Does your business provide a total unified commerce experience yet?